Refund Policy
At SP VINTAGE WHOLESALE, we handle wholesale orders for professionals, stores, resellers, and buyers who purchase inventory for resale. For this reason, our return policy differs from that of a typical retail purchase.
Returns will only be accepted in cases where SP VINTAGE WHOLESALE has made a clear and demonstrable error in the preparation or shipment of the order.
Returns will not be accepted for reasons related to an individual’s assessment of a garment, its resale potential, personal preferences, sizes, styles, specific brands included in a mixed lot, or the buyer’s commercial expectations. Wholesale vintage clothing may exhibit variations typical of this type of product, and the buyer understands that they are purchasing stock intended for professional resale.
If you believe there has been an error with your order, you must report it within 48 hours of receiving the package by writing to:
In the email, please include the order number and attach clear photos, videos if necessary, and any other evidence that will allow us to properly review the issue.
Once we receive your request, our team will review the case and determine whether to accept the return. Returns that have not been previously authorized by SP VINTAGE WHOLESALE will not be accepted.
If the return is accepted, the buyer will be responsible for the return shipping costs, unless otherwise expressly agreed. The product must be returned in the same condition in which it was shipped, without having been tampered with, used, modified, or separated from the original batch.
Once we receive the package and verify that it meets the specified conditions, we will issue a refund in the form of a coupon to be used on our website, minus the applicable shipping costs.
SP VINTAGE WHOLESALE reserves the right to refuse any return that does not meet these conditions.